Shipping & Returns

Shipping

• Orders are processed within 2-3 business days; delivery timelines vary based on location (typically 3-7 business days for domestic orders, 7-14 days for international shipments).

• Shipping charges are displayed at checkout, and tracking information is provided once your order ships.

• Orbazaar is not responsible for customs duties, taxes, or issues arising from third-party carriers—these are borne by the customer.

• If your order is damaged during transit, please contact the shipment carrier directly and keep all packaging materials before filing any claims.

Returns

• If you need to return or exchange an item, kindly contact our customer service team within 7 days of receiving your order.

• Items may be eligible for refunds or exchanges except for sale/clearance products or special categories as specified.

• Returns must be sent to our flagship store at the buyer’s expense, and items will be assessed for satisfactory return before processing.

• Returned products must be unused and in original condition. “Change of mind” returns may be eligible for store credit depending on policy.

• For quick assistance or further details, reach out via the contact form or email.

Orbazaar is committed to ensuring your shopping experience is safe and enjoyable—please review our detailed policies or reach out for personal support.